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News and reports

Healthwatch Leicester & Healthwatch Leicestershire Annual Report 2025

Healthwatch Leicester and Leicestershire publishes Annual Report 2024–25: Championing community voices to improve care

More than 10,400 people have shared their experiences with Healthwatch Leicester and Leicestershire over the past year helping to highlight what’s working well in health and care and what still needs to improve.

At the same time, the team helped over 9,200 people find advice and information about local services. This included support with GP appointments, dental care, social care and getting help for long-term conditions.
2 July 2025
Blog

Enter & View Report Maples Family Medical Practice

Our team carried out an Enter and View at The Maples. See the attached report available for download.


16 June 2025
Blog

The Heron GP Practice - St Matthews Branch - Enter and View

Our team carried out an Enter and View at the The Heron GP Practice - St Matthews Branch, Leicester.
See the attached report available for download.

16 June 2025
Blog
Landscape A5 poster saying Have Your Say for the deaf or hard of hearing.

Deaf Community – Share Your Experience of Local Healthcare #SpeakUp on Local Health Services – 10 Years On

Healthwatch Leicester and Healthwatch Leicestershire are inviting members of the Deaf and hard-of-hearing community to share their experiences of accessing local health and social care services. We want to hear your voice.

It’s been over a decade since our last major engagement with the Deaf community, when we published a joint report in partnership with the Leicester Deaf Forum and British Deaf Association in 2014. Since then, health and care services have undergone significant changes and now, more than ever, we need to understand the current challenges and opportunities for Deaf people in our area.
11 June 2025
News

People with ADHD find diagnosis life-changing but long waits on the NHS need urgent action

New research highlights ADHD diagnosis can change people’s lives, giving them a better understanding of themselves, improving their wellbeing, self-esteem, and concentration at work.
5 June 2025
News

Healthwatch Advisory Board (HAB) taking applications

Be a voice for your community in shaping local health and social care services. As a Board Member, you’ll help guide strategy, engage stakeholders, and ensure services meet local needs. If you have leadership, collaboration, and a passion for improving care, we want you on our team! This flexible volunteer role requires up to 16 hours a month. Apply now and make an impact!

Healthwatch is the consumer champion for people who use health and social care services, ensuring that communities are engaged, listened to and provided with an avenue to tell us their views and opinions.
22 May 2025
News

Healthwatch Leicester and Healthwatch Leicestershire launch hospital discharge survey

If you or someone you care for have been discharged from the hospital in the last two years, we would like to hear from you.


We are gathering feedback about the experience of being discharged from the hospital. If you or a loved one have left the hospital in the last two years, your feedback could help shape future services and ensure patients receive the best care.

The Hospital Discharge Survey aims to gather insight into what worked well and what needs improvement. From discharge planning to follow-up support, we want to hear about your journey.
22 May 2025
Blog

Speak Up, Be Heard: A Recap of Our 2025 Conference

On 11 March 2025, we hosted a dynamic and engaging conference at the College Court Conference Centre, bringing together 83 delegates from local community groups, healthcare professionals and members of the public.

Themed “Speak Up, Be Heard,” the event provided an opportunity for open discussions on health and care services, ensuring that community voices help shape local priorities.
23 April 2025
News
A pharmacist taking a box of medication off a shelf.

Pharmaceutical needs assessment

Have your say on the provision of pharmacies and pharmacy services in Leicester, Leicestershire and Rutland.

Every 3 years, pharmaceutical needs assessments (PNAs) are carried out around the country to make sure that local community pharmacies (chemist shops) are meeting the pharmaceutical needs of local people.
23 February 2025
News

NHS walk-in vaccinations Spring schedule

Roving Healthcare Units are used for NHS walk -in services across the region. Please see the updated schedule for the roving healthcare unit, offering walk-in COVID, flu, RSV, pertussis and MMR vaccinations to anyone who is eligible.
23 February 2025
News

Enter & View report Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit

Children and young people’s mental health is a priority focus area for local Healthwatch.
Healthwatch Leicester, Healthwatch Leicestershire and Healthwatch Rutland visited the Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit at Glenfield Hospital to gather young people’s views and experiences of the service provided and to observe the environment and operation of the facility.

19 February 2025
News
Entrance to a children's emergency department at a hospital.

Healthwatch Enter & View report Leicester Royal Infirmary – Children’s Emergency Department

Healthwatch Leicester, Healthwatch Leicestershire and Healthwatch Rutland recently visited the Children’s Emergency Department (ED) at Leicester Royal Infirmary (LRI). This visit was part of a series looking at urgent and emergency care services.
14 January 2025
News

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