1. Enter & View report Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit

    News -

    Children and young people’s mental health is a priority focus area for local Healthwatch.
    Healthwatch Leicester, Healthwatch Leicestershire and Healthwatch Rutland visited the Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit at Glenfield Hospital to gather young people’s views and experiences of the service provided and to observe the environment and operation of the facility.

  2. Learning Disability Patient Experience – Leicester Royal Infirmary Enter and View

    Report -

    Our team carried out an Enter and View for Learning Disability Patient Experience at Leicester Royal Infirmary in September 2024.
    See the attached report available for download.

  3. EXAMPLE Report Title

    Report -

    This is what the lead paragraph would look like on your example report page. This should be a short teaser of what it's about.

  4. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  5. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  6. Pharmaceutical needs assessment

    News -

    Have your say on the provision of pharmacies and pharmacy services in Leicester, Leicestershire and Rutland.

    Every 3 years, pharmaceutical needs assessments (PNAs) are carried out around the country to make sure that local community pharmacies (chemist shops) are meeting the pharmaceutical needs of local people.

  7. Out of hours

    Advice and Information -

    Require out of hours support?
    If you have an urgent but not-life-threatening medical need, visit NHS 111 online or call 111 first rather than going straight to the Emergency Department.

  8. How to stay informed while you wait for care

    Advice and Information -

    The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.

  9. What can you expect when you're discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  10. Preparation work on new Day Case Unit for Hinckley set to begin

    News -

    The Leicester, Leicestershire and Rutland Integrated Care Board (LLR ICB) today announced that preparation work for a Day Case Unit at Hinckley and District Hospital is set to begin in coming weeks.

    The Department of Health and Social Care has extended the spend date of the allocated funding for the new Day Case Unit until March 2026, to enable its delivery. The total cost of the new facility is £10.5million.

  11. Healthwatch Enter & View report Leicester Royal Infirmary – Children’s Emergency Department

    News -

    Healthwatch Leicester, Healthwatch Leicestershire and Healthwatch Rutland recently visited the Children’s Emergency Department (ED) at Leicester Royal Infirmary (LRI). This visit was part of a series looking at urgent and emergency care services.

  12. Gynaecology services – Leicester Royal Infirmary & Leicester General Hospital

    Report -

    Our team carried out an Enter and View at Leicester Royal Infirmary & Leicester General Hospital Gynaecology services in July and August 2024.
    See the attached report available for download.

  13. Experiences of Hospital Discharge and Post-Discharge Care Homelessness

    Report -

    Our project set out to look at how the HRA (Homelessness Reduction Act 2017) works in practice for homeless people in Leicester and Leicestershire by gathering feedback from homeless people and those who work directly to support them.
    Our aim was to understand the experience of hospital admissions and discharge of homeless people and the ease of accessing post discharge care in the community.
    Read the findings from our research in the report.

  14. Leicester Royal Infirmary – Children’s Emergency Department Enter and View

    Report -

    Our team carried out an Enter and View at Leicester Royal Infirmary – Children’s Emergency Department in August 2024.
    See the attached report available for download.

  15. Healthwatch Leicester and Healthwatch Leicestershire launch hospital discharge survey

    Blog -

    If you or someone you care for have been discharged from the hospital in the last two years, we would like to hear from you.


    We are gathering feedback about the experience of being discharged from the hospital. If you or a loved one have left the hospital in the last two years, your feedback could help shape future services and ensure patients receive the best care.

    The Hospital Discharge Survey aims to gather insight into what worked well and what needs improvement. From discharge planning to follow-up support, we want to hear about your journey.

  16. Enter & View Visit Leicester Royal Infirmary (LRI) Ophthalmology Department

    Report -

    Our team carried out an Enter and View at the Ophthalmology Department at Leicester Royal Infirmary.
    See the attached report available for download.