1. What is social prescribing?

    Advice and Information -

    NHS social prescribing link workers can connect you to the right community groups and services to help support you.

  2. Safeguarding

    Advice and Information -

    Our role in safeguarding

    Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority.

  3. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  4. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  5. Pharmaceutical needs assessment

    News -

    Have your say on the provision of pharmacies and pharmacy services in Leicester, Leicestershire and Rutland.

    Every 3 years, pharmaceutical needs assessments (PNAs) are carried out around the country to make sure that local community pharmacies (chemist shops) are meeting the pharmaceutical needs of local people.

  6. Out of hours

    Advice and Information -

    Require out of hours support?
    If you have an urgent but not-life-threatening medical need, visit NHS 111 online or call 111 first rather than going straight to the Emergency Department.

  7. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  8. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  9. Enter & View report Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit

    News -

    Children and young people’s mental health is a priority focus area for local Healthwatch.
    Healthwatch Leicester, Healthwatch Leicestershire and Healthwatch Rutland visited the Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit at Glenfield Hospital to gather young people’s views and experiences of the service provided and to observe the environment and operation of the facility.