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Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our team carried out an Enter and View at Aaron Court Care Home in February 2024.
See the report available for download. -
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Our team carried out an Enter and View at Clarendon Mews Care Home in November 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Orchard Manor View Care Home in February 2025.
See the attached report available for download. -
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Our team carried out an Enter and View at Egerton Lodge Residential Home in February 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Amberwood Care Home in February 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at The Willows Nursing and Residential Home in July 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Waring Close Care Home in August 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Brockshill Woodlands in July 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Hallaton Manor Care Home in October 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Hunters Lodge Care Home in January 2024.
See the attached report available for download.
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Our team carried out an Enter and View at the Meadows Care Home in April 2024.
See the attached report available for download.
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Advice and Information -
Our role in safeguarding
Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority. -
Report -
The aim of this project is to represent the public voice in the development of the 2024 Dementia Strategy for Leicester, Leicestershire and Rutland at a time when the incidence of dementia is forecast to increase.
Read the main findings in this report.
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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know. -
News -
Have your say on the provision of pharmacies and pharmacy services in Leicester, Leicestershire and Rutland.
Every 3 years, pharmaceutical needs assessments (PNAs) are carried out around the country to make sure that local community pharmacies (chemist shops) are meeting the pharmaceutical needs of local people. -
Advice and Information -
Require out of hours support?
If you have an urgent but not-life-threatening medical need, visit NHS 111 online or call 111 first rather than going straight to the Emergency Department.