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Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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Our team carried out an Enter and View at Aaron Court Care Home in February 2024.
See the report available for download. -
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Our team carried out an Enter and View at Clarendon Mews Care Home in November 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Orchard Manor View Care Home in February 2025.
See the attached report available for download. -
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Our team carried out an Enter and View at Egerton Lodge Residential Home in February 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Amberwood Care Home in February 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at The Willows Nursing and Residential Home in July 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Waring Close Care Home in August 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Brockshill Woodlands in July 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Hallaton Manor Care Home in October 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Hunters Lodge Care Home in January 2024.
See the attached report available for download.
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Our team carried out an Enter and View at the Meadows Care Home in April 2024.
See the attached report available for download.
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Advice and Information -
Our role in safeguarding
Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority. -
Report -
The aim of this project is to represent the public voice in the development of the 2024 Dementia Strategy for Leicester, Leicestershire and Rutland at a time when the incidence of dementia is forecast to increase.
Read the main findings in this report.
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Advice and Information -
The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
News -
The Leicester, Leicestershire and Rutland Integrated Care Board (LLR ICB) today announced that preparation work for a Day Case Unit at Hinckley and District Hospital is set to begin in coming weeks.
The Department of Health and Social Care has extended the spend date of the allocated funding for the new Day Case Unit until March 2026, to enable its delivery. The total cost of the new facility is £10.5million.
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Healthwatch Leicester, Healthwatch Leicestershire and Healthwatch Rutland recently visited the Children’s Emergency Department (ED) at Leicester Royal Infirmary (LRI). This visit was part of a series looking at urgent and emergency care services. -
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Our team carried out an Enter and View at Leicester Royal Infirmary & Leicester General Hospital Gynaecology services in July and August 2024.
See the attached report available for download. -
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Our project set out to look at how the HRA (Homelessness Reduction Act 2017) works in practice for homeless people in Leicester and Leicestershire by gathering feedback from homeless people and those who work directly to support them.
Our aim was to understand the experience of hospital admissions and discharge of homeless people and the ease of accessing post discharge care in the community.
Read the findings from our research in the report. -
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Our team carried out an Enter and View at Leicester Royal Infirmary – Children’s Emergency Department in August 2024.
See the attached report available for download. -
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If you or someone you care for have been discharged from the hospital in the last two years, we would like to hear from you.
We are gathering feedback about the experience of being discharged from the hospital. If you or a loved one have left the hospital in the last two years, your feedback could help shape future services and ensure patients receive the best care.
The Hospital Discharge Survey aims to gather insight into what worked well and what needs improvement. From discharge planning to follow-up support, we want to hear about your journey. -
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Our team carried out an Enter and View at the Ophthalmology Department at Leicester Royal Infirmary.
See the attached report available for download.