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Our team carried out an Enter and View visit to Asquith Surgery in Leicester in October 2023.
See the attached report available for download.
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Our team carried out an Enter and View at Aaron Court Care Home in February 2024.
See the report available for download. -
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Our team carried out an Enter and View to Springfield Road Surgery in March 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Humberstone Medical Centre in April 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Saffron Health Practice in June 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Clarendon Mews Care Home in November 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Northfield Medical Centre in May 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Orchard Manor View Care Home in February 2025.
See the attached report available for download. -
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Our team carried out an Enter and View at Leicester Royal Infirmary & Leicester General Hospital Gynaecology services in July and August 2024.
See the attached report available for download. -
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Our team carried out an Enter and View for Learning Disability Patient Experience at Leicester Royal Infirmary in September 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Egerton Lodge Residential Home in February 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Amberwood Care Home in February 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at The Willows Nursing and Residential Home in July 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Waring Close Care Home in August 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Glenfield Surgery in September 2023.
See the attached report available for download.
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Our team carried out an Enter and View at Brockshill Woodlands in July 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Hallaton Manor Care Home in October 2023.
See the attached report available for download. -
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Our team carried out an Enter and View at Hazelmere Medical Centre in November 2023.
See the attached report available for download.
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Our team carried out an Enter and View at Hunters Lodge Care Home in January 2024.
See the attached report available for download.
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Our team carried out an Enter and View at the Meadows Care Home in April 2024.
See the attached report available for download.
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Our team carried out an Enter and View at Manor Park Medical Practice in February 2024.
See the attached report available for download.
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Our team carried out an Enter and View at Jubilee Medical Practice in May 2024.
See the attached report available for download.
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Our project set out to look at how the HRA (Homelessness Reduction Act 2017) works in practice for homeless people in Leicester and Leicestershire by gathering feedback from homeless people and those who work directly to support them.
Our aim was to understand the experience of hospital admissions and discharge of homeless people and the ease of accessing post discharge care in the community.
Read the findings from our research in the report. -
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Our Access to Health care project is to listen and to explore how people have been accessing their health care and what that experience has been like for them.
In January 2023, we held two separate face to face focus group sessions with Asylum Seekers and Refugees in Leicester to seek their views, concerns on their experiences in accessing health care service.
Read our insight report which outlines the main challenges for these groups and the improvements that they would like to see. -
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Our access to Health care project is to listen and to explore how people have been accessing their health care and what that experience has been like for them.
In November 2022, we attended the Deaf Community Centre in Leicester to seek the deaf communities' views on their experiences in accessing healthcare. We engaged with eight members of the community. This was a face to-face focus group session which were culturally sensitive and community interpreters were used where required.
Read the findings from our research in the report. -
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Our access to Health care project is to listen and to explore how people have been accessing their health care and what that
experience has been like for them.
In November 2022, we attended a Somali women’s groups in Leicester to seek their views on their experiences in accessing health care. We engaged with nine members of the community. This was a face-to-face focus group session which were culturally sensitive and community interpreters were used where required.
Read the report of our findings. -
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The aim of this project is to represent the public voice in the development of the 2024 Dementia Strategy for Leicester, Leicestershire and Rutland at a time when the incidence of dementia is forecast to increase.
Read the main findings in this report.
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Our Access to Health care project is to listen and explore how people have been accessing their health care and what that experience has been like for them. We have identified groups and we will seek to listen and outline what the specific issues are for those communities.
Our focus for this project was to engage with asylum seekers who have been accommodated in hotels in Leicestershire.
In July and August 2023, we visited five hotels in Leicestershire and spoke to 85 people.
Read our findings in the report. -
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Our access to health care project is to listen and explore how people have been accessing their health care and what that
experience has been like for them. We have identified groups and we will seek to listen and outline what the specific issues are for those communities.
Our focus for this project was to engage with asylum seekers who have been accommodated in hotels in Leicester.
We wanted to find out any challenges people face, the barriers that they have to accessing services and how they perceive and interact with the health and social care systems.
In August and September 2023, we visited three hotels in Leicester and spoke to 65 people. We also visited the Leicester City of Sanctuary in October 2023 and spoke to 25 people.
Read our findings in this report. -
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Our coffee, chai and chat group sessions aimed to listen and explore how people from ethnic communities find accessing their local health and social care services, what that experience has been like for them and what barriers there are that stop them from accessing the services that they needed to address their health and wellbeing.
Read about our findings in this report.
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When it comes to accessing health and social care, your views count. Part of our role is to understand the experiences of people who are using these services and to give people an opportunity to speak up and have their voices heard.
We developed a survey to give us a snapshot of how people in Leicester and Leicestershire who identify as lesbian, gay,
bisexual, transgender, queer or questioning (LGBTQ+) access local services.
Read the findings in our report. -
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Learning the lessons of Community Diagnostic Centres -
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We took part in Healthwatch England’s research looking at the impact of waiting for NHS specialist eye care on people’s daily lives.
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Healthwatch Leicester and Healthwatch Leicestershire Annual Report shows how we listened to you in 2022/23.
Read about our work, how many people engaged with us and how their feedback helped us to shape and improve health and social care services in Leicester and Leicestershire. Find out what our plans and priorities are for the next year. -
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Healthwatch Leicester and Healthwatch Leicestershire Annual Report shows how we listened to you in 2023/24.
Read about our work, how many people engaged with us and how their feedback helped us to shape and improve health and social care services in Leicester and Leicestershire. Find out what our plans and priorities are for the next year.
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Our team carried out an Enter and View at Leicester Royal Infirmary – Children’s Emergency Department in August 2024.
See the attached report available for download. -
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Our team carried out an Enter and View at Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit in August 2024.
See the attached report available for download. -
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Our latest report reveals the realities faced by families living in temporary accommodation in Leicester. The “Your Voices Matter” insight report draws on the voices of 35 families and uncovers issues related to health, wellbeing, housing conditions and social isolation. -
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Our latest insight report, Smiles Fading: The Challenge of Dental Care in Care Homes, draws on responses from 13 local care homes supporting 328 residents, highlighting the challenges and the opportunities to enhance dental care for care home residents. -
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Our team carried out an Enter and View at the Ophthalmology Department at Leicester Royal Infirmary.
See the attached report available for download.
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