1. Speak Up, Be Heard: A Recap of Our 2025 Conference

    News -

    On 11 March 2025, we hosted a dynamic and engaging conference at the College Court Conference Centre, bringing together 83 delegates from local community groups, healthcare professionals and members of the public.

    Themed “Speak Up, Be Heard,” the event provided an opportunity for open discussions on health and care services, ensuring that community voices help shape local priorities.

  2. Healthwatch Leicester and Healthwatch Leicestershire Annual Report 2023

    Report -

    Healthwatch Leicester and Healthwatch Leicestershire Annual Report shows how we listened to you in 2022/23.

    Read about our work, how many people engaged with us and how their feedback helped us to shape and improve health and social care services in Leicester and Leicestershire. Find out what our plans and priorities are for the next year.

  3. Code of conduct

    Advice and Information -

    Read the Code of Conduct policy.

  4. Complaints Policy

    Advice and Information -

    Read the Complaints policy.

  5. Conflict of interest

    Advice and Information -

    Read the Conflict of Interest policy.

  6. Data Protection Policy

    Advice and Information -

    Read the Data Protection Policy.

  7. Decision Making Policy

    Advice and Information -

    Read the Decision Making Policy.

  8. Easy Read Complaints Policy And Procedure

    Advice and Information -

    Read the Easy Read version of the Complaints Policy And Procedure.

  9. Easy Read Decision Making Guidance

    Advice and Information -

    Read the Easy Read version of Decision Making Guidance.

  10. Record Keeping and Retention Policy

    Advice and Information -

    Read the Record Keeping and Retention Policy.

  11. Healthwatch Advisory Board (HAB) taking applications

    News -

    Be a voice for your community in shaping local health and social care services. As a Board Member, you’ll help guide strategy, engage stakeholders, and ensure services meet local needs. If you have leadership, collaboration, and a passion for improving care, we want you on our team! This flexible volunteer role requires up to 16 hours a month. Apply now and make an impact!

    Healthwatch is the consumer champion for people who use health and social care services, ensuring that communities are engaged, listened to and provided with an avenue to tell us their views and opinions.

  12. Healthwatch Leicester & Healthwatch Leicestershire Annual Report 2025

    Blog -

    Healthwatch Leicester and Leicestershire publishes Annual Report 2024–25: Championing community voices to improve care

    More than 10,400 people have shared their experiences with Healthwatch Leicester and Leicestershire over the past year helping to highlight what’s working well in health and care and what still needs to improve.

    At the same time, the team helped over 9,200 people find advice and information about local services. This included support with GP appointments, dental care, social care and getting help for long-term conditions.