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Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Information about services across Leicester, Leicestershire and Rutland that provide support for your mental health and wellbeing. -
Advice and Information -
Information about services across Leicester, Leicestershire and Rutland that provide support for children and young people. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our team carried out an Enter and View at Aaron Court Care Home in February 2024.
See the report available for download. -
Report -
Our team carried out an Enter and View at Clarendon Mews Care Home in November 2024.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Orchard Manor View Care Home in February 2025.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Egerton Lodge Residential Home in February 2023.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Amberwood Care Home in February 2023.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at The Willows Nursing and Residential Home in July 2023.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Waring Close Care Home in August 2023.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Brockshill Woodlands in July 2023.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Hallaton Manor Care Home in October 2023.
See the attached report available for download. -
Report -
Our team carried out an Enter and View at Hunters Lodge Care Home in January 2024.
See the attached report available for download.
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Report -
Our team carried out an Enter and View at the Meadows Care Home in April 2024.
See the attached report available for download.
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Advice and Information -
Our role in safeguarding
Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication. -
News -
Changing the NHS is going to involve everyone. The government wants to hear people's views, experiences and ideas as part of this engagement to help shape the 10 Year Health Plan for England.
Anyone aged 16 and over, living in England, can take part and it's important that everyone has a say and shares their views.
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News -
Roving Healthcare Units are used for NHS walk -in services across the region. Please see the updated schedule for the roving healthcare unit, offering walk-in COVID, flu, RSV, pertussis and MMR vaccinations to anyone who is eligible. -
Report -
Our Access to Health care project is to listen and to explore how people have been accessing their health care and what that experience has been like for them.
In January 2023, we held two separate face to face focus group sessions with Asylum Seekers and Refugees in Leicester to seek their views, concerns on their experiences in accessing health care service.
Read our insight report which outlines the main challenges for these groups and the improvements that they would like to see. -
Report -
Our access to Health care project is to listen and to explore how people have been accessing their health care and what that experience has been like for them.
In November 2022, we attended the Deaf Community Centre in Leicester to seek the deaf communities' views on their experiences in accessing healthcare. We engaged with eight members of the community. This was a face to-face focus group session which were culturally sensitive and community interpreters were used where required.
Read the findings from our research in the report. -
Report -
Our access to Health care project is to listen and to explore how people have been accessing their health care and what that
experience has been like for them.
In November 2022, we attended a Somali women’s groups in Leicester to seek their views on their experiences in accessing health care. We engaged with nine members of the community. This was a face-to-face focus group session which were culturally sensitive and community interpreters were used where required.
Read the report of our findings. -
Report -
Learning the lessons of Community Diagnostic Centres -
Report -
We took part in Healthwatch England’s research looking at the impact of waiting for NHS specialist eye care on people’s daily lives.
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News -
Read the update from Healthwatch Leicester and Healthwatch Leicestershire Advisory Board meeting which took place on 23rd January 2024. -
News -
Read the update from Healthwatch Leicester and Healthwatch Leicestershire Advisory Board meeting which took place on 26th March 2024. -
News -
Read the update from Healthwatch Leicester and Healthwatch Leicestershire Advisory Board meeting which took place on 30th April 2024. -
Report -
Healthwatch Leicester and Healthwatch Leicestershire Annual Report shows how we listened to you in 2023/24.
Read about our work, how many people engaged with us and how their feedback helped us to shape and improve health and social care services in Leicester and Leicestershire. Find out what our plans and priorities are for the next year.
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Report -
Our latest report reveals the realities faced by families living in temporary accommodation in Leicester. The “Your Voices Matter” insight report draws on the voices of 35 families and uncovers issues related to health, wellbeing, housing conditions and social isolation. -
News -
Healthwatch Leicester and Healthwatch Leicestershire are inviting members of the Deaf and hard-of-hearing community to share their experiences of accessing local health and social care services. We want to hear your voice.
It’s been over a decade since our last major engagement with the Deaf community, when we published a joint report in partnership with the Leicester Deaf Forum and British Deaf Association in 2014. Since then, health and care services have undergone significant changes and now, more than ever, we need to understand the current challenges and opportunities for Deaf people in our area.
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Blog -
Our team carried out an Enter and View at the The Heron GP Practice - St Matthews Branch, Leicester.
See the attached report available for download.