News and reports

Our team carried out an Enter and View at the Ophthalmology Department at Leicester Royal Infirmary.
See the attached report available for download.

Our latest insight report, Smiles Fading: The Challenge of Dental Care in Care Homes, draws on responses from 13 local care homes supporting 328 residents, highlighting the challenges and the opportunities to enhance dental care for care home residents.

Our latest report reveals the realities faced by families living in temporary accommodation in Leicester. The “Your Voices Matter” insight report draws on the voices of 35 families and uncovers issues related to health, wellbeing, housing conditions and social isolation.

We took part in Healthwatch England’s research looking at the impact of waiting for NHS specialist eye care on people’s daily lives.

Learning the lessons of Community Diagnostic Centres

Our team carried out an Enter and View at Orchard Manor View Care Home in February 2025.
See the attached report available for download.

Our team carried out an Enter and View at Clarendon Mews Care Home in November 2024.
See the attached report available for download.

Our team carried out an Enter and View for Learning Disability Patient Experience at Leicester Royal Infirmary in September 2024.
See the attached report available for download.

Our team carried out an Enter and View at Leicester Royal Infirmary – Children’s Emergency Department in August 2024.
See the attached report available for download.

Our team carried out an Enter and View at Child and Adolescent Mental Health Service (CAMHS) – The Beacon Unit in August 2024.
See the attached report available for download.

When it comes to accessing health and social care, your views count. Part of our role is to understand the experiences of people who are using these services and to give people an opportunity to speak up and have their voices heard.
We developed a survey to give us a snapshot of how people in Leicester and Leicestershire who identify as lesbian, gay,
bisexual, transgender, queer or questioning (LGBTQ+) access local services.

Read the findings in our report.

Our coffee, chai and chat group sessions aimed to listen and explore how people from ethnic communities find accessing their local health and social care services, what that experience has been like for them and what barriers there are that stop them from accessing the services that they needed to address their health and wellbeing.

Read about our findings in this report.