Advice and Information
News and reports
Easy Read Complaints Policy And Procedure
Read the Easy Read version of the Complaints Policy And Procedure.
Advice and Information
Advice and Information
Advice and Information
Advice and Information
Advice and Information
Advice and Information
Safeguarding
Our role in safeguarding
Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority.
Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority.
Advice and Information
Mental Health and wellbeing support
Information about services across Leicester, Leicestershire and Rutland that provide support for your mental health and wellbeing.
Advice and Information
Out of hours
Require out of hours support?
If you have an urgent but not-life-threatening medical need, visit NHS 111 online or call 111 first rather than going straight to the Emergency Department.
If you have an urgent but not-life-threatening medical need, visit NHS 111 online or call 111 first rather than going straight to the Emergency Department.
Advice and Information
Speak Up, Be Heard: A Recap of Our 2025 Conference
On 11 March 2025, we hosted a dynamic and engaging conference at the College Court Conference Centre, bringing together 83 delegates from local community groups, healthcare professionals and members of the public.
Themed “Speak Up, Be Heard,” the event provided an opportunity for open discussions on health and care services, ensuring that community voices help shape local priorities.
Themed “Speak Up, Be Heard,” the event provided an opportunity for open discussions on health and care services, ensuring that community voices help shape local priorities.
News
A strain on sight: Waiting for NHS specialist eye care
We took part in Healthwatch England’s research looking at the impact of waiting for NHS specialist eye care on people’s daily lives.
Report