News and reports

Read the Data Protection Policy.

Read the Conflict of Interest policy.

Read the Complaints policy.

Read the Code of Conduct policy.

Our role in safeguarding

Local Healthwatch has a key part to play in sharing the public’s experience of health and social care services. This includes any suspected cases of abuse or neglect, or failure to safeguard. It is important for Healthwatch to have a clear policy for staff and volunteers about what action to take if they suspect someone is in danger of abuse or they feel safeguarding procedures are inadequate. Safeguarding is everyone’s responsibility, if they feel a vulnerable adult or child is in danger of abuse or neglect, to report it to the relevant Authority.

Information about services across Leicester, Leicestershire and Rutland that provide support for your mental health and wellbeing.

Require out of hours support?
If you have an urgent but not-life-threatening medical need, visit NHS 111 online or call 111 first rather than going straight to the Emergency Department.

On 11 March 2025, we hosted a dynamic and engaging conference at the College Court Conference Centre, bringing together 83 delegates from local community groups, healthcare professionals and members of the public.

Themed “Speak Up, Be Heard,” the event provided an opportunity for open discussions on health and care services, ensuring that community voices help shape local priorities.

We took part in Healthwatch England’s research looking at the impact of waiting for NHS specialist eye care on people’s daily lives.

Read Healthwatch England's research which unpacks people's experiences of using Community Diagnostic Centres and lessons for expanding community-based care.

Our team carried out an Enter and View at Orchard Manor View Care Home in February 2025.
See the attached report available for download.

Our team carried out an Enter and View at Clarendon Mews Care Home in November 2024.
See the attached report available for download.